How to Watch2018-09-18T12:12:54+00:00

Can I get Travelxp on Freeview Where I live?

Enter your address into Freeview’s coverage checker to see if Travelxp TV is available in your area.

https://www.freeview.co.uk/channels-at-your-address

The Freeview coverage checker gives a good indication of whether you’ll be able to receive Freeview. However, do bear in mind that it is a prediction based on an area 100 square metres around your address. There might be some homes in that area which cannot receive Freeview, because of the exact location of the property and other elements of your local geography, such as tall buildings, trees or hills.

Do I need to retune?

Some televisions do not autotune. If you are within coverage and the channel does not appear we recommend you try retuning your television or set top box. Here is a link to some instructions on how to retune:

http://www.freeview.co.uk/when-to-re-tune

I have Travelxp On Freeview and now its disappeared?

If you still have channel 98 listed in the EPG guide on your receiver then the service is still tuned in – a retune is not needed as you have the service still stored.  Check the following:

  1.  Look to see if other services are affected and if so try restarting your digital box or TV in case there was a glitch in software
  2.  Check the leads and cables attaching your equipment to each other and the aerial to ensure it is properly connected
  3.  If the above does not fix the problem it could be a sign of a weak signal – have you noticed that the picture has been breaking up recently where it used to be ok?
  • TV signals can be affected by the atmospheric conditions, including heavy rain or snow and high air pressure (which brings fine weather). On Freeview, this may result in temporary picture break up (pixelation), loss of channels or you might receive signals from outside of your area.  The only solution available for this is to wait for the weather to change.  If you know there is high pressure do not retune, the channel should return when the weather passes.
  • Occasionally maintenance work is required on the transmitters and the power may be reduced while this is carried out.  If this is the case do not retune, the channel will return when the work is completed. This work is generally carried out during the working day and the periods of reduced power are kept as short as possible.
  • You may have an issue with your receiving antenna so have you noticed more interference than before with other services?  If so, an antenna installer may be required to look at the installation to diagnose this further.
  • If you continue to have problems we recommend you call the Freeview Advice line who will be able to help you in more detail.

If you no longer have channel 98 listed in the EPG then the service has been removed by a previous retune (this could have happened automatically if you have this feature enabled on your receiver).  Check the following:

  1. Try another retune first to see if this restores the service.
  2. Check the leads and cables attaching your equipment to each other and the aerial to ensure it is properly connected
  3. If the above does not fix the problem it could be a sign of a weak signal – have you noticed that the picture has been breaking up recently where as it used to be ok?
  • TV signals can be affected by the atmospheric conditions, including heavy rain or snow and high air pressure (which brings fine weather). On Freeview, this may result in temporary picture break up (pixelation), loss of channels or you might receive signals from outside of your area.  The only solution available for this is to wait for the weather to change.  If you know there is high pressure then try retuning again when the weather passes.
  • Occasionally maintenance work is required on the transmitters and the power may be reduced while this is carried out.  This work is generally carried out during the working day and the periods of reduced power are kept as short as possible. Try retuning again in the evening as the work should have been completed and the signal restored to normal.
  • You may have an issue with your receiving antenna so have you noticed more interference than before with other services. If so, an antenna installer may be required to look at the installation to diagnose this further.
  • If you continue to have problems we recommend you call the Freeview Advice line who will be able to help you in more detail.